Chantel Macaws understands, it’s an investment for you and your family and you deserve to be protected. Unfortunately, when buying/selling a parrot we can never be 100% sure of the bird’s health until he/she is examined by a veterinarian. For that reason, we provide a one-year health guarantee on every bird we sell, at no extra charge to you.

You must have your bird examined by a licensed veterinarian of your choice within seven (7) business days of receiving your parrot. If your parrot in the opinion of the veterinarian, has any physical problems considered to be life threatening; we will provide you with a healthy replacement puppy of equal value. If there are no birds  available, one will be provided from the next available litter whelped. If you choose a parrots of greater value, then you will be responsible for the cost difference.

To make a claim, you must return the parrot back to Chantel Macaws within seven (7) days of the vet check. Also, include a signed statement from the veterinarian providing the date of the examination and an explanation as to why the parrot‘s health is at risk. The statement must include a description of the symptoms supporting the opinion of the veterinarian. There will be no refund on transportation charges. Should the bird die of a birth defect within one year of the time of purchase Chantel Macaws will provide a replacement parrot? To qualify for this guarantee, you must have kept the parrot under the care of a licensed veterinarian. The care must include all vaccinations recommended by the veterinarian. To make a claim, you must provide a signed statement from the veterinarian including the cause of death and a copy of ALL of your parrot‘s health records. If there are no parrot available, one will be provided from the next available litter whelped.

Failure to have the parrot examined within seven (7) days of purchase VOIDS ALL GUARANTEES. Under no condition will Chantel Macaw replace a parrot, where we are not advised of it’s being ill beforehand, or “put to sleep” without our permission.

Note: This health guarantee does not apply to the following: alopecia, hypoglycemia, cherry eye, entropion, giardia, internal/external parasites, coccidian (coccidiosis), kennel cough, parvo, distemper, allergies, viral/bacterial infections, mites, fleas, ticks. ALL types of mange, physical problems which is or could be the result of an injury, collapsing trachea, hernias, non-descending testicles, open fontanels, hip dysplasia or any other disease or health condition that is treatable.

Note: There is no guarantee this parrot can be shown or bred.

Note: There is no guarantee on the color or size of the parrot now, or as an adult.

Note: If a parrot is being returned for any health guarantee claim, you must also return all registration papers. Registration papers must be signed, transferring ownership back to Chantel Macaws.

Note: We accept deposits as from $1,000 to reserve a parrot or put on on hold for you and ALL DEPOSITS ARE NON-REFUNDABLE.